Semi Sweet Designs is a Tampa-based business that celebrates the art of cookie decorating! Our specialty cutters help bakers transform ordinary cookies into masterpieces. We also provide merchandise to support an engaged cookie community for those passionate about all things sweet and delicious.
The Fulfillment Associate is key to ensuring customers are receiving their orders with accuracy and efficiency. This role will also participate in all other areas of the fulfillment, including packing and inventory.
The Fulfillment Associate will be part of a growing, diverse, production team. This is a 90 day probationary period, which can lead into a permanent position.
Ability to work in a fast paced, team production environment
Team Members must be able to read, write and count accurately
Ability to stand for long periods of time
Strong attention to detail
Ability to lift at least 50 lbs
Strong communication and problem-solving skills
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
Highly professional, patient, energetic, team-oriented individual with a positive “can–do” attitude and a strong commitment to outstanding customer service
Self-motivated, proactive, and responsive to fulfilling customer and staff needs
Read work orders
Locate and extract merchandise from shelves and storage areas
Confirm merchandise information matches that of the work order
Inspect merchandise for damage, flaws, and irregularities
Pack merchandise for delivery
Retain product knowledge through a growing product catalog
Organize and stock inventory
Maintain a clean work station
Cultivate a courteous and positive relationship with all team members
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SemiSweet is a cookie decorating blog and cookie cutter shop. We showcase unique cookie cutters and tools to create beautiful, handcrafted royal icing cookies.